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Working in teams

Kim Jelphs, Helen Dickinson, Robin Miller
Paperback, 144 pages, 198 x 129 mm
07 May 2008
Better Partnership Working series


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North America customers can order this book here from the University of Chicago Press.

"Overall, this book is comprehensive and well structured, giving students, nurses and managers the opportunity to become more self-aware and work towards better partnership working."
Nursing Standard, Vol 23:3, 2008
"...this book provides an interesting and stimulating reading for those who build and work in multidisciplinary teams as well as for policy makers."
International Journal of Integrated Care, Vol 8, 2008.
"Overall this title does contain many useful insights into teams and team working, and will be of value for many who are working with and developing teams."
CNWL NHS Foundation Trust newsletter
"Team working is essential to effectiveness in modern organisations but the challenge is finding how to implement great team working rather than merely talking about it. This book tells managers how to move from the rhetoric to the reality with clarity, practicality and inspirational guidance. It is a vital guide for leaders and managers who want to develop outstanding teams across their organisations and a wonderful resource for all practitioners."
Professor Michael West, Executive Dean, Aston Business School

About This Book

Teamworking is represented as playing a central role in the improvement of health and social care. However, it is mentioned so often, with so many different promises, that there is danger of it being seen as misguided rhetoric rather than practical reality. Although, in theory, working in teams sounds easy, doing it in practice within the complex systems today's practitioners are faced with is incredibly difficult, complicated and often frustrating. This accessible text introduces a range of theories, models and research to demonstrate the benefits - and pitfalls - inherent in teamworking. In addition, it provides frameworks and practical advice on how inter-agency teams may be made to function more effectively. Illustrated throughout by real examples from practice, this no-nonsense book will be ideal for students, practitioners, team leaders, managers and policy makers in health and social care.

Author Biography

Kim Jelphs is a Senior Fellow working at the Health Services Management Centre, University of Birmingham. Her wide-ranging consultancy experiences, together with 25 years of working in the NHS holding senior clinical and managerial posts in both the acute and primary care sectors, has fashioned her enthusiasm and learning in working with and developing effective teams. Helen Dickinson is a researcher at the Health Services Management Centre, with an interest in evaluating the outcomes of health and social care partnerships. Recent research and consultancy work include producing research-based but accessible discussion papers for funders such as the Wanless Review of the funding of adult social care, the NHS Institute and the Care Services Improvement Partnership.


What is team working and why does it matter?
What does research tell us?
Hot topics and emerging issues
Useful frameworks and concepts
Recommendations for policy and practice.


Customers in Australia, New Zealand, Papua New Guinea, Taiwan, Malaysia and Brunei must order from their local distributor

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